Boston Tea Party looking to expand after record year

27 January 2020

Julie Centracchio, new FD of Boston Tea Party has announced that Boston Tea Party has just concluded a record year of growth ending the year with EBITDA +60% on last year. Leaving the brand primed for further expansion.

Sales increased by +7.1% during the period with no new openings. 2019 has been a transformative year for the group. 16 months on from being the first café chain to ban single-use coffee cups, CEO and co-owner Sam Roberts says; “We have shown that what is good for the planet is good for business with our record year results.

“The financial results reflect the success of our company purpose - Making Things Better – for customers, our people and the planet. Our customers have seen significant improvements in speed of service and product innovation. Our teams have benefitted from a 50% staff discount, new management training and barista programmes as well as the launch of our digital reward platform. We introduced National Making Things Better Day following the cup ban. It sees us make a further pledge to our planet every year. Last year we focused on significantly reducing single-use plastics in our supply chain. Our 2020 announcement will be on the 1st June.”

Boston Tea Party’s determination to recruit on shared values has seen a reduction in team turnover and a more prominent employer brand.

“More than ever we find ourselves being sought out” says Sam. “This is reflected in our ability to attract both Paul Hooker, Operations Director and Julie Centracchio, Finance Director, along with a host of other new talent joining the team.”

Looking ahead Julie says; “All of this has given us the perfect platform to ramp up our expansion. We are actively looking for new sites to add four to five cafes per year to the family over the next three years.”

Quick Search News